Please mention the initials you want in "notes" during checkout.
Personalize your family tree necklace with initials of your children, grandchildren, spouse, parents, grandparents, aunt, uncle, nieces and nephews up to 9 initial charms.
Makes a great gift for mom, daughter, grandma, sister or aunt.
I can also do a "couple stamping" on your initial charms such as D&B or K+J. I can do a couple stamping on a round disc or a heart charm. Please let me know your preferences in "notes to seller" during checkout for all of your initials.
I can fit up to 3 letters on a round disc charm for a 3 initial monogram. But I cannot fit 3 letters on a single heart... On the heart charms I can fit a max of 2 letters, and if needed I can fit a plus sign or ampersand in between.
Select chain in sterling silver to be combined with a sterling silver branch, and sterling silver charms... Or select chain in 14k gold filled to be combined with a gold plated branch, and 14k gold filled charms.
This personalized family tree jewelry created and hand crafted with great care and love for you and yours. All of my items including this family jewelry are special handmade creations that are based on original Frosted Willow designs.
Dress up your Jewelry™ - remember to include the initials you want in "notes to seller" during checkout.
A derivative of my Copyright © 2011 Olive Branch Bangle Bracelet
And a derivative of my Copyright © 2013 Olive branch with initials bangle;
Katrin Lerman, Frosted Willow
The artist reserves all reproduction rights. No work may be reproduced in any manner, or derivative copy made whatsoever with out express, written consent of the artist.
HOLIDAY SHIPPING NOTIFICATION -- During busy times of the year such as the holiday season or Mother's Day, the shippers may be overwhelmed with packages and can have trouble making timely deliveries Some packages may travel alternate routes during such times causing delays. The only service USPS guarantees is Priority Express 1-2 business days. During such times I work around the clock to handle all orders and ship out on time. But any shipping transit issues are out of my control. I wish I could hand deliver each package to all of my wonderful customers! Thank you so much for your understanding.
Also various pieces may have different turnaround / production times and they are displayed on the page for each piece. Shipping time will vary according to the option you select at checkout.
If you didn't include your jewelry customization requests in "notes box" during checkout such as sizes needed (see size chart below for bangles), initials or number of gift boxes, please send me a message at the following link with that information as soon as possible so I can make and ship your jewelry on time.
If important order details such as initials aren't provided to me I may have to alter the shipping date until I hear from you. If no size is provided to me in time to produce the piece and meet the shipping deadline, then it's assumed the most common size is wanted.
Please see the bangle size chart below, and message me with any questions;
My standard sizes for "slip on bangles" are below. Keep in mind they slide on over the hand. So aren't sized the same way as traditional bracelets using wrist size. The following descriptions are meant to make it easy to choose a size if unable to measure hand circumference for a gift. See custom measuring tips below size chart.
Bangle Size Chart:
Petite Hand: (7 inch circumference) - Extra Slim Adult or Slim Teen...
X Small Hand: (7.5 inch circumference) - Slimmer Than Average Adult or Average Teen...
Small Hand: (8 inch circumference) - Average Adult or Adult Size Teen MOST COMMON SIZE...
Medium Hand: (8.5 inch circumference) - Medium Adult, a full size wider than average...
Large Hand: (9 inch circumference) - Plus Size Adult...
X Large Hand: (9.5 inch circumference) - Extra Large Adult...
***Between sizes: I can also make the bangle halfway between any two sizes above. This can be helpful if caught between sizes, or if you're estimating "size range" for a gift.
*** Custom size: Use a flexible tape to measure the circumference of the widest part of hand when held narrow as if sliding on a bangle. Tuck thumb into palm toward pinkie finger as far as comfortably possible while holding other fingers side by side pointed straight out (hand flat / knuckles flat in the back). The widest area is usually the bottom of thumb area going around, or lower set of knuckles area going around. Measure tightly.
*** I'm always happy to resize if needed. There's no charge for any new metal used on a resize. But re-shipping would be the responsibility of the customer.
My bangle bracelets are without a clasp for quick & easy putting on, and removal, so must slide over the widest part of your hand when held narrow.
If you didn't add enough total charms to your order including initial charms or crystals, etc, please add the extra charms to you cart so I can make your custom jewelry within the promised time frame;
I want to send your jewelry on time. And I want your jewelry to be made in the correct size on the first go around. However, if I'm not provided with important details such as initials needed, or size, and no reply is sent to my message, I may have to alter the shipping date until I hear from you. Or I may have to make your jewelry in the most common size in order to meet the shipping deadline because if it's a gift I like to make sure you at least have that. If it needs to be resized later we can work something out.
Please contact me here with any personalizations / customizations as mentioned above;
I'd be happy to include a card with a short and sweet hand written message or if you would like me to print the message instead please communicate that to me in a timely fashion.
If you have a special shipping request, just let me know at time of purchase so I can do my best to accommodate.
While I can usually estimate a delivery date range for U.S packages, I cannot outright guarantee the performance of the shipper. International shipping times are hard to predict.
With respects to international orders, you are responsible for any customs charges, import taxes, VAT taxes or local handling fees for putting your package through customs for you that might be added by the government or your local mail service. For example in the UK, Royal Mail may charge an extra handling fee in addition to import or VAT taxes. These fees are the responsibility of the buyer / importer. Please be aware of such charges for importing goods from abroad prior to ordering.
Thank you so much,
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Please contact me if you have any problems with your order.
I want you to fully enjoy your purchase. If you are not 100% satisfied, please contact me, and I will do my best to make it right for you. I'm happy to re-size any bangles you ordered free of resizing charge. I only ask that you cover the charge to ship to me. I will cover shipping back to you with standard shipping after the resize :)
I do have to have a tight return policy of being notified within 3 days of delivery and shipped back to me within 7 days of delivery. This protects me from "event buying" for example; if I make a large number of bracelets for a wedding such as bracelets for bride and for bridesmaids, which is a lot of work on my part, and then at the conclusion of the wedding the customer wants to return all the items because they've only been been worn one time so appear to be unused, no I cannot accept such returns. I work hard to make all my jewelry including larger orders for a wedding and my jewelry is not eligible to be "borrowed" for occasions and then returned. Thank you for your understanding :)
For returns requested and returned on time, as soon as I receive the item, I will issue a refund to you for the price of the product, not including the shipping charge in either direction unless their was a mistake on my part with the order then I would refund the shipping charge too. If I sent your item free shipping, then this amount would be deducted from any refund unless there was a mistake on my part.
I cannot refund or replace any items that have somehow gone missing from your delivery address, but have been marked "delivered" by USPS or other shipping service. Once marked delivered it is considered your property. Then you must contact the deliverer to conduct a search.
If you are a gift recipient wishing to return gifted item(s) you may exchange any non-custom gifted item(s) for item(s) of equivalent value from my shop. The shipping charges would be your responsibility... I can only accept gifted item(s) for a refund to the original buyer if the request comes from the original buyer and the item qualifies for a return based on my shop policies herein.
If you are a gift recipient wishing to have an item resized, I'm more than happy to resize for you. The shipping charges would be your responsibility.
Regarding tarnish of jewelry, all silver is naturally prone to tarnish. It can collect tarnish very quickly depending on compounds in the air it's exposed to such as perfume, hairspray, humidity, sulfur from groundwater sprinklers, (eggs or onions cooking), and the list goes on and on. Silver can tarnish just sitting in a jewelry box if the air has any humidity or tarnishing compounds. And tarnish is not grounds for a return as other silver products would have also developed tarnish under the same conditions.
All silver requires care to keep looking shiny. And it's an industry in itself with cleaning solutions, polishing pads, anti-tarnish strips for storage, and anti-tarnish jewelry boxes.
Brass also can develop tarnish and can be removed with a cleaner.
As the artist, I retain all copyrights of my work and it is not licensed without my explicit permission. I also retain the copyright of the images of my work as displayed on this website and others.